REPUTATION MANAGEMENT

Your online reputation matters

Take control of your online brand

Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local business info on the web, you need a way to see what your customers are saying and a platform to join the conversation.

Reputation Management allows you to see what people are saying about your business, improve your visibility in local search and check your progress to prove your local store.

DOWNLOAD PDF

Monitor reviews

Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google, as well as sites that are relevant to the craft industry.

Competitor insights

Monitor what your competition is doing online and build strategies to gain more customers in your area.

Generate reviews

Easily gather new reviews from delighted customers and ensure that negative reviews stay private.

Simple social media management

Save time by using one platform to monitor and analyze your social media efficacy.

Advanced listening

Find mentions from news sites, blogs and social networks so you get the full picture of what people are saying about your business.

Monitor web presence

View the accuracy of your business listing data across the web on all of the major directories and citations. Listings are crucial to making sure people can find you on Google.